About us

Our Vision & Values

We understand the importance of time efficient processing.

We serve 100+ organisations across the retrofit and decarbonisation industry. Our software and decarbonisation services are customisable to fit your processes.

Vision

We believe every tradesperson should be able to enjoy running their business without worrying about evidencing complex compliance. Our compliance solutions enable businesses to grow and ensure they always get paid.

The industry standard

And #1 software solution, simplifying complex compliance.

We are the industry standard

Customer value proposition

At Retrofit OS we simplify complex compliance, save you time, help you become more streamlined and enable your business to scale through smart workflows and technology.

Our values

What guides how we work with customers, partners and each other.

Solving problems is our passion

We encourage problem solving, creativity and challenging the status quo. Innovation over perfection. Fail fast. Think, build, ship, tweak. Simplify the complex. We are disruptors.

We are one

From our people to our partners, we all share a common goal to deliver on a promise. We work, play and grow together.

Awesome experience

We deliver an awesome and unique experience every time. Integrity is at the forefront of what we do. We will be honest and not make promises we can’t keep. When you are happy, we are happy. You are more than just a number.

Own it

We are big on accountability. Take responsibility and always do your best. Use your initiative. Respect everyone and get the job done. Smash it!

Bring the fun

Be positive. Be yourself. From hide and seek (nerf gun edition) to team events to just generally having a laugh! Get involved. We make work fun! What’s your game?

Don’t be an arse

Leave your ego at the door. Be humble and respectful. See the good in others. Be a team player. Bring the positive energy. Everyone’s voice matters, always.

Recognition

Accreditations and awards we’re proud to be associated with.

  • Energy Efficiency Awards 2020
  • Energy Efficiency Awards 2023
  • Cyber Essentials
  • Living Wage Employer
  • BiBA Finalist

ESG at Retrofit OS

Our ESG approach aligns platform capability with responsible delivery, helping retrofit programmes improve homes while strengthening accountability.

Environmental

We support evidence-led decarbonisation by enabling consistent data capture, quality assurance and reporting for decarbonisation outcomes.

Social

Our tools help delivery partners improve resident experience by reducing delays, increasing transparency and improving programme quality.

Governance

We promote robust governance through clear workflows, auditable records and secure handling of programme data across teams.

Our ESG commitment

Retrofit OS is committed to continuous improvement across ESG priorities. We work with customers and partners to deliver practical progress in environmental performance, social value and governance standards.

Arrange a demo or speak to our team

See how Retrofit OS fits your organisation and workflows, from survey through to compliant and quality assured submission.

Arrange a Demo